Return and Refund Policy

Cancellation Policy:

1. In case there is an order cancellation, please do so before it is shipped. Once the product is shipped, it cannot be cancelled using our website.

Return Policy:

1. Returns and exchanges are applicable only to select products. Detailed return eligibility, conditions, and product-specific exceptions are provided on the respective product pages. For most products, the standard return window is 5 days from the date of delivery.
2. The return policy for any product is subject to change without prior notice.
3. In case we do not have pickup service available at your location, you would have to self-ship the product to our office address.
4. Return/Exchange charges may apply on a case-by-case basis.

Refund Policy:

1. Refunds are applicable for eligible returns as per the return policy.
2. Refund requests may be accepted in cases of quality, size, colour, or design mismatch, or if an item is missing, incorrect, or damaged in a combo order.
3. Once the returned product has been received/picked up and the return is approved, the refund will be processed within 7 working days.
4. The refund will be processed using the same payment method used for the original transaction.

NOTE FOR RETURN:

• The items should be unused and unwashed for hygiene reasons.
• The product should have the original packaging and tags in place. Items without the original tags will not be accepted.
• Customized products cannot be returned or exchanged.
• Return/Exchange requests must be raised within 5 days from the date of delivery. Requests raised after the applicable return period will not be accepted.
• Any product-specific return exceptions will be clearly mentioned on the respective product page.